How We Work, Smart Conservatory Solutions

How We Work

After receiving your enquiry we will contact and meet with you to ensure we fully understand your requirements, and then we offer a free no-obligation quotation. At the appointment our friendly advisor will measure up and make an overall assessment of the conservatory, and then discuss the best solutions available within your budget.  We'll go through in some detail the options available, describing our services, and showing samples of the tiles, insulation and other materials choices, as well as showing pictures of finished product etc. We leave the quote with you, and if  you decide to go ahead we'll come back to collect the order and deposit, and sometimes conduct a more-thorough survey, should it be needed.

Once the order is in place our installation team will contact you to confirm installation dates and to keep you updated. Our highly experienced and well trained installers will then carry out your project as planned, using care, courtesy and profesionalism throughout.  On completion our installation team will take pictures of the completed job and liaise with the installation manager to ensure the work meets our exacting quality standards.  Our installation manager will also discuss the job with you to make sure you are happy with the work, that any snagging items are fully dealt with, and when you are, the remaining balance can then be paid by card/bank transfer/cash/cheque.  Subsequently we will post you the Guarantees, Receipts and Certifications which usually arrives within 2 weeks of completed job.

We take great pride in our work and customer service and provide independent review facilities to ensure we stay on our toes, and provide all our customers with an excellent service.